Easy to get started for free!
Just download the plugin via this link and install it in your Wordpress website.
Configure the plugin to listen for your keywords and watch them flow right into your admin dashboard!
About Social Listening
Are you leaving money on the table not responding to people asking about your products or business on social media?
What the plugin does.
Monitor up to 7 social media platforms!
Quickly surface posts/comments that contain your keywords!
Respond quickly to turn a question into a sale!
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Download and install today!
Quick and simple setup!
FAQ
Frequently Asked Questions:
- What platforms do you support?
- Reddit, Twitter/X, News/Blogs, Youtube, Hacker News, Lobste.rs and Google Search.
- Why am I not seeing any results?
- Please wait at least 48 hours after you updated your settings. The backend systems need time to crawl the social media platforms and we cannot crawl too excessively. There is a chance your search terms are the problem, so please do contact support@santafecap.com after 48 hours if no results are being shown.
- How can I get better search results?
- Please check out the Setting config basics above for the various operators. Also try using similar words and synonyms.
- I am on the free plan, can you still help?
- For free plans, we are able to provide help troubleshooting the search and exclusion terms. However if the terms are not the issue, we cannot further troubleshoot.
- Does each time I update settings require the 24 - 48 hour wait?
- Yes, each time you update the search and exclusion terms, our system will delete the previous terms completely and then start over. Therefore, please try to minimize changing terms in settings as it would introduce delays to your results.
- Why is Reddit selected by default for the free plan?
- Reddit is the most covered platform and will have the best results. The free plan is designed more as a trial and testing.
- I have the free plan, can I select another platform instead of Reddit?
- No, the free plan is limited to just Reddit coverage. If you want to search other platforms, please upgrade to a paid plan.
- Why is the free plan only showing 5 results per month?
- The crawling system cost money to run even for 5 results per month. As a free plan, it is limited by design due to costs of running the crawling servers. If you need more results, please upgrade to a paid plan.
- Can I upgrade my plan even though I am already on one of the paid plans?
- Absolutely, just use the Customer Portal generated by Stripe to upgrade your plan.
- Can I cancel anytime?
- Absolutely, just use the Customer Portal generated by Stripe to cancel your plan. You will have the paid services until the end of your subscription term.
- Can I get a refund?
- Sorry, no refunds but your service will terminate at the end of the subscription term and you will no longer be charged. You will default back to the Free plan.